Frequently Asked Questions

Everything you need to know about your Tiegear experience.

What materials are used in Tiegear neckties?

Our collection features premium materials including 100% mulberry silk, high-grade microfiber, and Italian wool blends to ensure a luxurious feel and long-lasting durability.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. We also offer expedited shipping options at checkout for those last-minute events.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, the item must be in its original, unworn condition with tags attached to qualify for a full refund.

Do you offer international shipping?

Yes, Tiegear ships worldwide. International delivery times vary by location but generally range from 7 to 14 business days depending on local customs processing.

How should I care for my silk ties?

To maintain the shape and quality of your tie, we recommend dry cleaning only. Store them by hanging or rolling carefully to prevent permanent creasing.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer support team.